Please read these policies before booking. By using our services, you agree to the terms below.
By accessing or using Breathe Hot Yoga's website, booking system, or studio facilities, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Our classes are open to individuals aged 16 and older. Participants under 18 must have parental consent. By booking a class, you confirm that you are physically fit to participate in hot yoga and have consulted a medical professional if you have any health concerns.
Hot yoga is practiced in a heated environment and is physically demanding. You participate at your own risk. Breathe Hot Yoga is not responsible for any injury, illness, or adverse reaction that occurs during or as a result of participating in our classes. Please inform your instructor of any injuries or medical conditions before class.
By booking and attending classes at Breathe Hot Yoga, you waive any claims against the studio, its owners, instructors, and staff for any injury, loss, or damage arising from your participation in classes or use of the facilities.
We reserve the right to update these terms at any time. Changes will be posted on this page. Continued use of our services after changes constitutes acceptance of the updated terms.
Classes can be booked online through our schedule page. Members with credits can book directly from their account. Guests can book as drop-ins using PayFast or with an active Explorer Pack.
Each class booking deducts one credit from your account. Credits are non-transferable between accounts. Credits do not expire.
Drop-in classes can be paid for directly at the time of booking via PayFast. If you've purchased a drop-in without an account, please WhatsApp or email us at least 12 hours before your class to reschedule or request a refund.
The Explorer Pack grants 7 days of unlimited class access from the time of purchase. It is available to first-time participants only and can only be purchased once per email address. Classes must be booked during the active 7-day window.
Your booking is confirmed once you receive a confirmation email. Please check your spam folder if you do not receive one. Your spot is only guaranteed upon confirmed booking.
Please arrive 10–15 minutes before class. Late arrivals may not be permitted to join class out of respect for other students and the instructor. Credits will not be refunded for late arrivals who are denied entry.
Members can cancel bookings through their account page. Cancellations made more than 12 hours before class will receive a full credit refund. Cancellations made within 12 hours of class start time will forfeit the credit.
12-Hour Rule: Cancel more than 12 hours before class = credit returned. Cancel within 12 hours = credit forfeited.
If you've booked a drop-in class without creating an account, please WhatsApp or email us at least 12 hours before your class to reschedule or request a refund.
In the rare event that Breathe Hot Yoga must cancel a class, all affected members will be notified by email and credits will be fully refunded. Drop-in payments for studio-cancelled classes will be refunded.
Failure to attend a booked class without cancellation will result in forfeiture of the credit or drop-in payment.
All class credit and package purchases (1 Credit Drop-In, 5 Class Pack, 10 Class Pack) are strictly non-refundable. Once purchased, credits do not expire and remain valid on your account for future use. No refunds will be issued under any circumstances for purchased packages.
No Refunds on Packages: By completing a package purchase, you acknowledge and agree that the payment is final and non-refundable. This applies to all credit packages regardless of whether credits have been used.
Drop-in class payments are non-refundable. If you are unable to attend, please WhatsApp or email us at least 12 hours before the class to reschedule to another available class, subject to availability.
The Explorer Pack (7-day unlimited) is non-refundable once purchased. Your 7-day access period begins immediately upon payment confirmation. The Explorer Pack cannot be paused, extended, or transferred to another person or email address.
We do not offer refunds on any purchased packages, credits, or Explorer Packs. By completing your purchase, you agree to this policy. If you have concerns before purchasing, please contact us first — we are happy to answer any questions.
When you create an account or make a booking, we collect your name, email address, phone number, and payment information (processed securely through PayFast). We do not store your full payment card details.
Your personal data is stored securely using Supabase (PostgreSQL). We do not sell, trade, or share your personal information with third parties except as required to process payments (PayFast) or comply with legal obligations.
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at info@breathehotyoga.co.za.
Our website uses minimal cookies for session management and authentication. We do not use tracking or advertising cookies.
We are committed to complying with the Protection of Personal Information Act (POPIA). Your data will only be used for the purposes described above and will not be retained longer than necessary.
Breathe Hot Yoga is a welcoming space for all bodies, backgrounds, and experience levels. We expect all students and staff to treat one another with respect. Harassment, discrimination, or disruptive behaviour will not be tolerated.
If you are feeling unwell, please do not attend class. We reserve the right to refuse entry to anyone showing signs of illness. Hot yoga is not suitable during pregnancy without prior medical clearance and instructor approval.
Photography and video recording inside the studio is not permitted without prior written consent from Breathe Hot Yoga management.
The studio reserves the right to remove any student from class or deny future bookings for conduct that violates these policies or disrupts the experience of others. No refunds will be issued in such cases.